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 Post subject: Frequent crashes of App
PostPosted: Thu Dec 05, 2013 1:10 pm 

Joined: Sat Nov 23, 2013 9:29 pm
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When are these likely to be fixed. More annoyingly, you have to re-enter username and password the next time you open the app. I've never had to re-enter my login details for other apps (eg Facebook) so why for the hive app?

Thanks,

Ian

p.s. Can we have a forum section for posting bugs?


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 Post subject: Re: Frequent crashes of App
PostPosted: Fri Dec 06, 2013 7:44 am 
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Joined: Thu Oct 24, 2013 11:28 am
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Hi Ian,

I'd not heard of any issues of this kind during the Beta, have you only just started using the app since it when on formal release? You shouldn't have to re-enter your details all of the time, this sounds like a serious corruption of the settings on the app which I need to take a look at. Has anyone else seen this issue at all?

I did mention on the Beta testing post about raising any issues at:

https://github.com/bazza2000/hive/issues

then click "New Issue" button on the top right of the screen.

I'll create a sticky post with this information in when I get a minute so its not lost in pages of other posts.

Include as much information as you can, similar to the following:

Phone: Samsung Galaxy S4
Model: GT-I9505
Android Version: 4.2.2
Widget Version: 0.3

Detailed Description of problem:
Preferences only available when widget is 1st dropped. No option to change from widget or other application.

How often does this happen?
All the time

Can you re-create the issue?
Yes

Is there a workaround?
Remove widget from homescreen and drop a new version.

Can you attach screenshots of the widget or copy error messages etc.

Thanks,



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Installation Type: Hive Active Heating
Installation Date: 25/10/2013
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 Post subject: Re: Frequent crashes of App
PostPosted: Fri Dec 06, 2013 9:01 pm 

Joined: Sun Oct 27, 2013 9:25 pm
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Think he means the british gas app, not your widget. Your widget seems very stable but I have had similar problems with the app.


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 Post subject: Re: Frequent crashes of App
PostPosted: Fri Dec 06, 2013 11:23 pm 
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Joined: Thu Oct 24, 2013 11:28 am
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DOH :oops: Thanks for pointing that one out :D



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Installation Type: Hive Active Heating
Installation Date: 25/10/2013
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